Review Turn Around Times

Review timeframe

• Each review round takes up to 5 business days
• If your return needs rework, it leaves the queue and the 5-day clock resets when you resubmit
• A return needing 3 rounds of review can easily take 15+ business days, plus your correction time between rounds
• Quality and compliance always come before speed

Reviews are completed based on preparation quality, scope, and queue position — not urgency or client pressure.

The fastest way to get reviewed is to submit a return that's ready the first time.

When a return enters the review queue

A return only enters the queue once it is submitted in a review-ready state.

Review-ready means:

• All workpapers are complete
• All schedules we have provided are used
• All supporting documents and justifications have been provided
• The return has been self-reviewed
• Work follows the preparation guidelines in the workpaper and the Knowledge Base
• Work is within the permitted scope of the program
• No material issues or gaps remain unresolved
• Validation errors have been resolved
• Prelodge errors have been resolved

Returns that are not review-ready are sent back for correction and do not hold their place in the queue.

How reviews are prioritised

Reviews are completed in queue order, weighted by complexity and preparation quality. Returns requiring rework are removed from the queue and re-enter only after corrections are made.

Review timing depends on preparation quality, complexity (e.g. Div 7A, trusts, restructures), whether rework is required, and overall queue volume. Review dates cannot be guaranteed until a return has passed review.

Make your reviewer's job easier: explain your work

The more context you provide, the easier it is for the reviewer to follow your workings. Consider adding notes or a short Loom recording to walk through the return — especially for complex items. Returns that are easy to understand get reviewed faster.

Lodgement schedule

Once a return has passed review and been signed, lodgement runs twice weekly:

Returns that miss a cut-off are lodged in the next scheduled run.

Questions?

If you have questions about a return or the review process, please check the WhatsApp group first - most participants are there and others have often worked through similar issues.

You can also find all contact options, including Whatsapp group and meeting bookings, here.

Please do not send direct messages or calls. Use the link above to book a time.

Summary

• Each review round takes up to 5 business days
• Multiple review rounds = multiple 5-day periods
• Lodgement dates are Tuesday and Friday only
• Quality and compliance come before speed
• The fastest way through review is to submit clean the first time